Our Satisfaction Policy


As Private Anadolu Hospital, our goal is to be a partner in health for our patients.

We aim to record and impartially evaluate all opinions and suggestions received through our communication channels in accordance with our privacy policy. We strive to provide fast and effective solutions within the legal framework and ensure fair information sharing with our patients and employees at every stage of the process.

You can follow the steps below to share your feedback, suggestions, and complaints:

Contact Email Address: You can send an email to [email protected] 

Phone Communication: You can call the hotline at +90 850 611 05 11 or +90 222 221 48 48 to share your thoughts. You can also dial extension 121 

Patient Rights Unit: You can visit the Patient Rights Unit located on the ground floor of the hospital. This unit can provide you with more information and serve as a direct channel for submitting your complaints.